Terms & Conditions
Last updated: 26th February 2026
Welcome to Jack & Eve Bathroom Design Studio (“we”, “us”, “our”).
By using our website and services, you agree to the following Terms & Conditions.
Please read them carefully.
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1. About Us
Jack & Eve Bathroom Design Studio
Bishop’s Stortford, Hertfordshire
Email: info@jackandeve.co.uk
We provide bespoke bathroom design services for residential clients across Hertfordshire and surrounding areas.
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2. Use of Our Website
By accessing our website, you agree to:
• Use the site for lawful purposes only
• Not attempt to disrupt or compromise the website’s security
• Not copy, reproduce, or distribute any content without permission
All content on this website — including text, images, branding, and design — is owned by Jack & Eve unless otherwise stated.
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3. Enquiries and Consultations
Submitting an enquiry through our contact form does not create a contract.
A contract is only formed once:
• We have reviewed your project
• We have agreed to work together
• You have accepted our proposal or design agreement
We reserve the right to decline projects that are not suitable for our studio.
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4. Design Services
Our design services may include:
• Consultations
• Concept development
• Mood boards
• Spatial planning
• Technical drawings
• 3D visualisations
• Material and fixture recommendations
The exact scope of work will be outlined in your personalised proposal.
Important notes:
• Designs remain our intellectual property until full payment is received
• Final installation and construction work is carried out by third‑party contractors
• We are not responsible for workmanship, delays, or issues caused by third‑party installers
We always recommend using qualified, insured professionals for installation.
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5. Pricing and Payments
All pricing will be clearly outlined in your proposal.
Payment terms may include:
• A deposit to secure your project
• Stage payments during the design process
• Final payment upon completion of deliverables
Invoices must be paid by the due date stated.
Late payments may delay project timelines.
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6. Accuracy of Information
We aim to keep all information on our website accurate and up to date.
However, we cannot guarantee:
• Availability of specific products
• Accuracy of third‑party information
• That the website will be free from errors or interruptions
We may update or change content at any time.
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7. Third‑Party Links
Our website may contain links to external websites.
We are not responsible for:
• The content of those websites
• Their privacy practices
• Any loss or damage arising from their use
You access third‑party sites at your own discretion.
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8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
• Losses arising from use of our website
• Issues caused by third‑party contractors
• Indirect or consequential losses
Nothing in these terms limits your statutory rights.
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9. Intellectual Property
All content on this website — including text, images, graphics, branding, and layout — is protected by copyright.
You may not copy, reproduce, or use any content without written permission.
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10. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated revision date.
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11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Privacy Policy
Last updated: 25th February 2025
At Jack & Eve Bathroom Design Studio, we are committed to protecting your personal information and respecting your privacy. This policy explains what data we collect, how we use it, and the rights you have under UK GDPR.
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1. Who We Are
Jack & Eve Bathroom Design Studio
Bishop’s Stortford, Hertfordshire
Email: info@jackandeve.co.uk
We design and deliver bespoke bathroom design services for clients across Hertfordshire and surrounding areas.
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2. Information We Collect
We may collect and process the following information:
Information you provide directly
• Name
• Email address
• Phone number
• Project details or messages submitted through our contact form
• Any files, images, or information you choose to share with us
Information collected automatically
• IP address
• Browser type and device information
• Website usage data (via cookies or analytics tools)
This helps us improve our website and understand how visitors use it.
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3. How We Use Your Information
We use your information to:
• Respond to your enquiry
• Arrange consultations
• Provide design services
• Manage and communicate about your project
• Improve our website and user experience
• Meet legal or regulatory obligations
We only use your data when we have a lawful basis to do so.
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4. How We Store Your Information
Your information may be stored in:
• Our secure email inbox
• GoDaddy’s website and hosting systems
• Any project management or communication tools we use internally
We take appropriate steps to keep your data secure and confidential.
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5. How Long We Keep Your Information
We keep your information only for as long as necessary:
• Enquiries: up to 24 months
• Client project information: for the duration of the project and as required for legal or business purposes
You can request deletion at any time (see Section 7).
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6. Sharing Your Information
We do not sell or share your data with third parties for marketing.
We may share your information with:
• GoDaddy (website hosting and form processing)
• Email service providers
• Professional partners involved in delivering your project (only when necessary and with your consent)
All third parties are required to keep your data secure.
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7. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Object to or restrict certain types of processing
To exercise any of these rights, contact us at info@jackandeve.co.uk
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8. Cookies
Our website may use cookies to:
• Improve functionality
• Analyse website traffic
• Enhance your browsing experience
You can manage or disable cookies through your browser settings.
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9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Jack & Eve Bathroom Design Studio
Jack & Eve Bathroom Design Studio,27 Hockerill Street, Bishop's Stortford, UK